Jonathan Hardison

Success driven IT professional.

(417) 233-1638

[email protected]
jmhardison

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EXPERIENCE

Jack Henry & Associates, Springfield, MO — Solutions Architect, Adv

May 2014 - PRESENT

Responsible for taking projects from lose idea to a fully developed and implementable solution. Worked across teams to incorporate best practices for network, systems, and security, while also introducing new concepts and practices not yet adopted within Jack Henry. Assist with evaluation and implementation of cloud technologies, while also educating teams involved. Constant evaluation of cloud and automation technologies and their use to solve problems with various projects.

Key Achievements:

  • Designed and built Azure based development environment, including building automation integration to provision subscriptions and deploy services.
  • Designed enterprise container strategy leveraging cloud native and hybrid deployment models with AKS and Docker EE with Swarm and Kubernetes.
  • Developed training path and certification options for operations and engineering teams to ramp up skills on container ecosystems.
  • Captured problems and developed strategy for modern application tracing and monitoring.
  • Designed and built developer "BYOD" style wireless environment, policies, and use-guides. Developed automation integration for use in self-service registration of wireless devices.
  • Provided design and Architecture for migration of cloud architecture platform from AWS, into on-premises multi-tenant private cloud, while also forecasting and building to include increased capacity.
  • Developed and implemented AWS organization and strategy.
  • Incorporated use of Docker into enterprise message bus platform, including scripting deployment for system.
  • Technology agnostic evaluation and recommendation for Knowledge-Management in the department, based on incorporating KCS principles. Established foundation guidelines and participated on KMS Council to drive vision and adoption.
  • Designed and implemented a strategy for use of GitHub.com as an additional code repository in the enterprise.

SKILLS

  • Azure
    Docker, AKS, Docker EE/UCP
    VMware
    IoT
    Jenkins, Azure Pipelines, Travis-CI
    Windows NT4-2019
    MacOS
    Linux - Ubuntu, CentOS
    Ansible, Terraform
    C#, Java, Bash, PowerShell, NodeJS
    Redis, Mongo, SQL Server, Elasticsearch

Current Certifications

Docker Certified Associate

ITIL Foundations v3

KCS Principles v5

Prior Certifications

MCSE (NT4/2000/2003)

MCSA (2000/2003)

CCNA

CCDA

ACA

Jack Henry & Associates, Springfield, MO — Applications Engineer, Sr

September 2010 - May 2014

Install, service, and maintain various software platforms built by Jack Henry. Part of the advanced services team handling training, hosted platform design and install, real-time wires platform operation and support, Install and Support escalations, and development group support. Provide support to third party integrator in the development cycle for consuming Jack Henry Web Services. Involved with the development process of new products and services, helping to shape the vision and implementation.

Key Achievements:

  • Wrote and administered training for new versions of the platform, including lab design and scenario testing.
  • Implemented standardized vendor testing for new third party integrator to help reduce common first time consumer mistakes, and increase customer satisfaction.
  • Worked with third parties to assist in consuming exposed API’s, knowledge, and testing for approval to sell to customer base.
  • Provided application testing procedures to identify performance issues with core integration and real time wires platforms.

Computer Information Systems, Skokie, IL Network Engineer

January 2007 - May 2010

Install, service, and maintain servers and network equipment used in 911 dispatch centers and emergency vehicles. Implement and maintain virtualization technology and thin computing infrastructure with VMWare, Citrix, and Hyper-V. Deploy redundant server and network systems in multiple data centers.

Key Achievements:

  • Reduced install time of product by developing installation support through InstallShield.
  • Improve maintenance of customer deployments by assisting in the creation of auto update mechanism.
  • Design, deploy, and maintain VPN and Security equipment to FIPS 140-2 requirements in order to meet FBI, CJIS, and State security requirements.

Choice Solutions, Joplin, MO Systems Engineer

July 2004 - January 2007

Deploy Active Directory, firewalls, NAS, SANs, IP-based telephony, and network systems. Implement PaperWise and SharePoint portal servers used in Information Life-cycle Management. Implement and maintain virtualization technology and thin computing with VMWare and Citrix.

Key Achievements:

  • Consistently show talent for managing multiple tasks simultaneously and following through on all assignments.
  • Maintain excellent record of client satisfaction by keeping customers updated on project status, promptly resolving problems, providing after hours support, and influencing vendors to assist in superior pre- and post-sales support.
  • Excel at designing and implementing scalable, secure, and reliable internetworking devices.
  • Improved design, implementation, and maintenance by creating standard project documentation.
  • Enhanced customer and technician systems support by developing detailed technical diagrams.

United States Air Force, Oklahoma City, OK Network, Switching, Cryptographic Systems Apprentice

May 2003 - June 2004

Sustained network infrastructure, cryptographic equipment, and deployable switching systems in both fixed and deployed environments. Held Secret Security Clearance.

Key Achievements:

  • Demonstrated teamwork and strong problem solving, diagnostic, and analytical skills in the troubleshooting and repair of malfunctioning equipment.
  • Maintained excellent record of compliance with technical data, instructions, and work standards.
  • Assisted in evaluation of base and command sustainment programs  as member of the inspection team.

Omega Imaging Systems, Little Rock, AR Service Consultant

May 2001 - May 2003

Installed, maintained, and troubleshot Siemens Mammomat equipment and hardware VPN solutions in multiple locations. Assisted hospital supervisors and staff with the identification and resolution of various technical problems. Educated users on equipment and software utilization. Designed, installed, and configured networks and servers. Conducted onsite customer requirement analysis.

Key Achievements:

  • Improved service by authoring troubleshooting procedures for installation and PACS system.
  • Assisted sales team by providing education on PACS designs and developing Visio designs for sales proposals.

EDUCATION

Udacity Android Basics Nanodegree

August 2018

Java development, Android user interfaces, input, multi-screen apps, and networking.

Udemy

  • The Ultimate Guide to Game Development with Unity3D
  • Docker Mastery: The Complete Toolset From a Docker Captain
  • Beginner API development in Node, Express, ES6 & MongoDB

Pima Community College, Labette Community College, Community College of the Air Force

General education courses.

PROJECTS

Portfolio

https://jmhardison.github.io/Portfolio

Is Game Online - Alexa Skill

Published skill as part of learning NodeJS and applying it. https://isgame.online

Example Azure KeyVault HSM

Created an example project using KeyVault HSM for XML signing, acting as base knowledge for internal team needing to use process.
https://github.com/jmhardison/Example-AzureKeyVaultHSM-XMLSigning